What information does adpaid9 collect?
Account & Identity Information
When you register with adpaid9, your name, mobile number, email address, and date of birth are collected. This information is essential for creating and managing your account. During KYC verification, a copy of a government-issued ID and proof of residence may also be required. This data is used to keep your account secure and prevent fraud. Data collection is kept to a minimum — only what is necessary to provide our services.
Device & Browser Information
When you browse the adpaid9 platform, your device type, operating system, browser version, and IP address are collected automatically. If you access the platform from a mobile device, your device model and network operator details may also be logged. This technical information helps us improve service quality, diagnose issues, and detect unauthorized access. We do not sell this data to third parties for marketing purposes. Once the retention period expires, all collected data is securely deleted.
Payment & Financial Information (BDT)
The necessary payment information is collected when you transact via bKash, Nagad, Rocket, or bank transfer. However, your full mobile banking PIN or bank password is never collected or stored. Transaction amounts (BDT), dates, methods, and statuses are recorded for financial accounting and dispute resolution. Payment data is secured with SSL encryption and can only be accessed by authorized personnel when required. Our payment processing partners comply with international security standards.
Usage Data & Activity Logs
Usage data — including which games you played, how much time you spent, which pages you visited, and which offers you clicked — is recorded automatically. This information is used to personalize your experience and show you relevant promotions. By analyzing usage patterns, adpaid9 can also provide responsible gaming guidance. This data is never used to directly identify you; rather, it contributes to overall service improvement. You can request to view or delete your usage history at any time.
How is the collected data used?
Account Management
Your information is used to create your account, verify logins, recover passwords, and update your profile. It is also required to complete the KYC process and maintain account security. You will receive an immediate notification if any suspicious activity is detected on your account. Device information helps ensure secure logins across multiple devices.
Financial Transaction Processing
Payment information is used to process deposit and withdrawal requests and to maintain transaction history. Financial data is also analyzed to detect fraudulent transactions and prevent money laundering. Transaction records may be presented as evidence during dispute resolution. Financial data is also retained for reporting to regulatory authorities when legally required.
Personalized Experience & Communications
Relevant game recommendations, promotions, and bonus offers are shown based on your preferences and activity history. Important updates, security alerts, and service notifications are sent via email or SMS. You can opt out of marketing communications at any time, though essential service-related messages will still be delivered.
What You Need to Know About Cookies & Tracking Technologies
What are cookies and why are they used?
Cookies are small data files stored in your browser that help enhance your browsing experience. adpaid9 uses three types of cookies — essential cookies (to maintain login sessions), functional cookies (to remember your preferences), and analytical cookies (to understand usage patterns). Essential cookies are always active, as the platform cannot function properly without them. You can manage analytical and marketing cookies at any time through your browser settings. Disabling cookies may limit certain features, but your core gaming experience will not be affected.
Where third-party analytics tools are used, all data is processed anonymously and your identity is never revealed. You can clear cookies from your browser at any time.
Cookie Types & Purposes
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Essential Cookies
Essential for login sessions, security tokens, and form protection.
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Functional Cookies
Remembers your language preference, display settings, and user customizations.
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Analytical Cookies
Collects site usage statistics to help improve our services.
How is data stored and secured?
Data Retention Period & Practices
Adpaid9 retains your data only for as long as necessary to provide our services and meet legal obligations. Financial transaction records are kept for a defined period after account closure, in line with regulatory requirements. Your personal information is stored on servers secured with multi-layer encryption and backed up regularly. Only authorized personnel can access specific data for specific purposes, and all access is logged. Once the retention period expires, data is permanently and securely deleted.
Technical Security Measures
All data transmissions are secured with SSL/TLS encryption, keeping your information protected from third parties. We conduct regular security audits and penetration testing to identify vulnerabilities before they can be exploited. Two-factor authentication is used to prevent unauthorized access to accounts. If a suspicious login attempt is detected, the account is automatically locked and the user is alerted. In the event of a data breach, we will notify affected users within the legally required timeframe and take prompt remedial action.
Is My Information Shared with Third Parties?
Adpaid9 never sells your personal information to advertisers or unknown third parties. However, there are specific circumstances where limited data sharing may be necessary, as detailed below.
Payment Partners
Only the necessary financial information is shared with payment gateways such as bKash, Nagad, and banks for transaction processing. These partners operate under their own privacy policies.
Legal & Regulatory Authorities
Information may be disclosed to comply with court orders, lawful requests from law enforcement, or regulatory obligations. All such disclosures are subject to legal review.
Technology Service Providers
Server hosting providers, customer support software vendors, and security service providers receive limited data access under contractual terms. They are not permitted to use this information for any other purpose.
What Is Never Shared
Your password, full payment PIN, medical information, or any identity document details are never shared with anyone without your consent. This is our non-negotiable policy.
What rights do you have over your personal data?
Every registered user at adpaid9 holds the following rights over their personal data. To exercise any of these rights, please contact our support team.
Right to Access
You may request a complete copy of all personal data we hold about you at any time. We will deliver that information to your registered email within 30 business days of receiving your request. Data is provided free of charge; however, a reasonable fee may apply for excessive or unfounded requests. Much of your information is also directly accessible from your account dashboard. We always follow a policy of full transparency.
Right to Rectification
If any of your stored information is incorrect or incomplete, you may submit a correction request. Most changes — such as name, address, or contact details — can be made directly from your account settings. Corrections to sensitive information, such as ID documents or date of birth, will require a verification process. We will review and action correction requests within a maximum of 15 business days. If needed, you may also notify our support team in writing.
Right to Erasure
You may request the deletion of your account and associated personal data at any time. However, certain information may be required to be retained for a specified period for legal, financial, or regulatory reasons. Your identity will be verified before the deletion request is processed. A confirmation email will be sent once your data has been successfully deleted. Deletion may be put on hold for accounts with active disputes or ongoing investigations.
Policy Updates & How to Reach Us
How is the Privacy Policy updated?
Adpaid9 may update this Privacy Policy from time to time to reflect service changes, legal requirements, or improvements to user protection. For any significant changes, we will notify you in advance via your registered email or through the platform. The effective date of any update will be clearly displayed at the top of this page. Continued use of the platform after changes take effect will be considered acceptance of the revised policy. If you object to any changes, you may close your account and request deletion of your data. We always put our users' interests first.
Contact Support
For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated team. Our support team is available seven days a week.
- privacy@adpaid9.net
- Live Chat Support — 24/7
Ready to start gaming in a secure environment?
At adpaid9, your data is protected, your transactions are secure, and your experience is fully personalized. Join thousands of players across Bangladesh on the platform they trust.